It took me more than 45 days to refund my money from the over charges of duty custom after twice complaints. And UPS didn’t refund the rest of the money. I have a hard time to get in touch with them as they put me in hold for more than 30 minutes and transfered me to voice guide. Related parcel with Tracking # 1Z2061X56802623355 and case # 0097588303
This was the last number I contacted to: 1888-520-9090.
Thank you for your concern