What does it take for them to actually look at others in the delivery business to improve their own. Uber is within 1 minute of communicating arrival time. Amazon will call you directly when they arrive if they need to access the property. Even the USPS never have a problem. Their live map is infuriating and only shows you they are within a block of you and still hours late, telling you it may be there by 9pm. Do not allow retailers to use UPS and complain if they try.
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