UPS useless, staff doesn't know what's happening. They lost my package which was worth $2000.00 . No one gives a clear answer, I sent 15 emails not a single reply. Over two weeks every day I called them up always a different excuse and oh sorry we will deliver next day, when today i get the customer service assistant telling me that my package actually been missing. They don't know where it is. DO NOT USE UPS !!!