I was waiting for 3 days for delivery; I was at home on Saturday when I received message that courier was here and nobody was at home- when I was at home all day waiting. This same happent on Monday! I called customer service and they reschelude delivery for Thursday. So I called on Thursday morning and they said its going to be deliver today. After couple of hours waiting I called again and they said my parcel go back to depot and they don't know why?! I said I want this to be deliver today. She said she will send message to depot to find out. After 1 hour somebody called me and inform that my parcel is going to be deliver TOMORROW! I called customer service and i ask for manager and I spoke with duty manager and he said he will make sure it's going to be deliver today, and he will call me back with updates. After 4 hours of waiting for him to call me back with updates I decided to call and find out. Person who I was speaking with didn't really want to connect me with manager and when I pressure him. He said that manager TOLD HIM TO TELL ME (WHAT?!) that they checking with London depot. I needed to take 3 days off from work and i'm loosing money every day becouse of your company, I took already 3 days off I spoke with my lawyer and I will go to court with this. Im waiting 3 days and I was making today 7 phone calls all recorded from my side as well as a proof for my and my lawyer