I will never use UPS NEVER AGAIN. My parcel from Canada to Greece was a nightmare. The company uses drivers that have no communication with!!! They made me stay all day at home waiting when I received a message that drived just left because i wasnt there!!!!! I called the UPS here and told me me she is not allowed to call the driver or give me some hours i can wait.. She told me that the driver maybe couldnt see the bell and for me to leave a postit witn my name!!!!!!'nRidiculous!!!! Because I couldnt stay one more day at home waiting for my parcel we arrange to leave it in a shop elsewhere. Im sorry but there is no customer care, no one cares to do anything at all! I will never use it again