Wish I could write a review with a lower star!!! Worse experience ever with a delivery company. Lost my package of Christmas gifts to KS in MISSISSIPPI of all places. Spent 2+ hours being sent from one "department" to another. Asked to speak to a supervisor. Apparently UPS doesn't have any. Asked to speak to a complaint dept. UPS doesn't have one. I remember my parents making over how great it was to use UPS when I was a kid. They have deteriorated since then and are an EPIC FAIL. No use using them anymore.