I repeatedly received emails that incorrectly said my package was on the truck, or “out for delivery “. - when it was not! The arrival time was 3 days later than told/promised/paid for. Live people over the phone in separate phone call’s repeatedly gave inaccurate information. I wasted days waiting at home. I was instructed to go to the local main facility to pick up the package after the ups screw up. I pay an expensive Uber fee due to the urgent need for the package. I arrive snd ups staff says we cannot find it until the next day.out my Uber fee! They say they will make it a Priority and deliver it in the morning. It is still not out for delivery. I used to hold ups in high regard. Not now. Totally horrible experience! And I still don’t have my package!