Driver was to lazy to get out of their f***ing truck and ring my doorbell. Wouldn’t deliver because I needed to pay a import fee or something. I paid online since I knew they wouldn’t ring or knock to collect the next time either, and also left a complaint with a online rep. they told the company I ordered from they made another delivery attempt, but they didn’t. The person I complained to outright lied to me and screwed me over. They emailed me and said they told the local branch to make sure they delivered it the next day, instead they actually told them to hold for pickup!!! I waited for at least to days, tracked my package and had to talk to the virtual assistant to find out it was held for pickup!!! This is gross unprofessionalism.