Lots to chat about here..I've waited a week for an item to be delivered, I get notifications of a delivery today, no time slot as apparently that is not possible do. I wait in all day and I miss the driver by 2minutes. School run was needed to be done. I leave a note asking for him to call me or deliver my parcel to my neighbour. Neither done. Call up ups and I'm not allowed to find the driver with my Id to collect my parcel, he cant come back but can try tomorrow, again an all day appointment.. Customer service is shocking, to change an address is 24h and they only do weekday deliveries.. I will actively be looking to avoid companies who use this non time tracking worldwide company for my future purchases..