After sitting in front of my open door over 4 hours I received an attempted delivery notice on their app. Thier app showed the driver in the Taco Belle parking lot behind my apt complex when I received the notice. This is not the first time. I watched on the app as the driver went past my address 3 times and did not come I the complex. There is no gates,fences, pets, codes or anything else that would hinder a delivery. With much luck my package will show up today. I am a disabled senior citizen and really don't need any type of stress. I also do not deserve to be lied to. The drivers do not care because the company does not care, you can't even talk to a person at customer service it's just a runaround to tell you what you already know. Where there is no accountability there is no service. The BBB gives them a high rating but the reviews there are even worse than here, go figure.