I was told they couldn't get toy address which is in a gated apartment complex. I called UPS and was told it was a new driver who wasn't given the gate code. The operator took down my gate code and directions to my apartment. I was told delivery will be the next business day which is Monday. The Saturday prior, I get notified that I wasn't home and my package is being delivered to a local UPS store. I was home and the driver obviously didn't get my message as to the gate code. I don't drive and I'm disabled. Now, I have to pay $24 for a taxi to take me there and back for a package that cost me $32!