Regarding order number 1ZT099NK6807488036, I'm writing as a extremely disappointed customer. My daughter sent her package from Poland to UK and paid £75 for A SAFE delivery of her belongings. Parcel not only arrived damaged and few things broken inside but few items missing! Immediately we have called UPS customer service to find out what happened and to complaint,we have been promised that someone will get back to us, nobody did. We called 2 more times and, 2 more times we have been promised that it will be solved. Months has passed and nobody connected us, nobody did anything. Some of those missing belongings had unreplaceable sentimental value and we are so sad to lose them. I will make sure that I copy this review to every possible online and social platforms to worn people about this company because they are absolutely useless! Date of experience: 30 April 2023