Anonymous
Appalling delivery service and appalling customer service ! Ordered from a company paid £85 for delivery from UPS which stated delivery next day 10 items ordered 9 out of the 10 arrived my husband had to take the items of the lorry as the driver seem to be incapable of doing his job gave us the delivery note thankfully we opened whilst he was present every item there minus 1 item which just so happens to be the one item that cost £1500 immediately I phone ups to ask where this item is as it’s shown on the delivery note but is not here I’m told there is a delay it will be there tomorrow which would be Saturday phone again today to be told I don’t know when it’s going to be delivered could not understand a single word the lady was saying because she just kept repeating herself not giving an explanation for the shambles !!!! They never informed us there was a delay and havnt informed the company we ordered from there was a delay or even that the item had been separated ! I will be surprised if I even receive this item from UPS because they seem to have no clue on how to runs. Company or communicate with customers !!!
8 months ago
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UPS has a 1.2 average rating from 1,960 reviews
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