I have never been so angry. Out of 3 packages none arrived. Worst thing I was calling on a DAILY basis. I got many apologizes but STILL the company did as they pleased. I will never use UPS again privately or for business. No matter how nice the customer service operator is, they lied, didn't do their job or ignore problems. 2 weeks wasted, my last weekend of vacation lost on being stuck at home waiting for packages. I get no updates or calls. This is not about 1 package but all 3 get treated that way!