the stupidest custom journey for updating your package delivery. My package was ordered to be delivered on a pickup point that I know is still active. UPS sends me an email stating that they have to change the address as the pickup point was supposed to be closed. I need to create an account, had 2 glitches during the process of making that account, spending 10 minutes setting up this account. I get to a page that states verify email, which auto refreshes to another page. In the meantime i get a verification code that i can never use. When finally loggin in into my activated account, i get a message that due to technical issues, the page is not available. You have 560.000 employees, how is it possible that nobody checks one of your most vital operational processes if everything works as expected?