I typically refuse to do business with companies that ship via UPS because I have had so many bad experiences with them. I have a camera over my gate which has a doorbell. Every time a UPS delivery comes (which is rare since I try hard to not do business with companies that use them) I get a notice saying my package will be taken to UPS pick up location. Items that are time sensitive are delayed by days, especially if the alleged delivery attempt is on a Friday and not available for pick up until Monday. I go back and watch the video and it is always the same driver and they do not attempt the doorbell. This has happened several times. So when I found out that a birthday gift I ordered to take to a family member’s celebration this weekend was being delivered via UPS, I started tracking intensely. On the morning of delivery I left a friendly note saying “hi” and requesting the doorbell be rung. I work from home so and always hear the doorbell when it’s rung. Between meetings I would monitor as much as possible to not miss the delivery. Alas the doorbell rang and I ran out to sign for the package, only to find it was the Amazon driver delivering laundry detergent & paper towels I had ordered. When I walked out to get these items, I saw the infuriating UPS note that my package had been taken to another location. I immediately tested the doorbell twice, and it worked fine. It worked for me & the Amazon driver (who did even need to use it, but saw the note & did). So I went back to review the video which showed the UPS driver arrive 10 minutes prior to the Amazon driver. The UPS driver DID NOT ring the bell and left the note that the package was taken to a pick up location right next to my note requesting the doorbell be rung. 😡 I then attempted to confirm the pick up location and hours, to be met with the infinitely infuriating AI Recording that handles all calls. No success there either, other than finding out I need to log on to see where my package was taken and that it will not arrive until the following BUSINESS day. It is Friday. I likely will not have gift in hand when celebrating my relative that flew into town for the weekend. I paid to have this item delivered to my house, but now will need to run 2 errands 1) to pick up the item, 2) to ship the gift to my relative’s house. I will end up paying for shipping twice and wasting my time in the process. I certainly will NOT be using UPS to ship it. I am also never doing business with companies that use UPS going forward. Amazon & FedEx only.