I would not even give UPS a single star. I paid a ridiculousl amount of money to have a package delivered in by Saturday. The person assured me it would be there by 7pm. It is now Monday evening. The tracking number now shows it scheduled by 7pm tomorrow although it doesn't say where the package is. The company does not guarantee on time delivery. This is theft. They took my money, sent my package in the wrong direction, and simply want to say, " I'm sorry.".