I have a package coming today, it was supposed to be here between 11:00 and 1:30 and then I do another tracking and then they say it's not going to be here till around 5:00 but I can change my delivery, So I can pick it up at a UPS store so I go through the process and this company instead of delivering it to me wants money for me to pick it up! I've never had a problem in the past but the next time I go in that store I'm going to ask them why does it cost money to change my delivery?