They are terrible, lie about delivery, they say, that the location has refused delivery. It’s a drop off box/locker and once I got the message I went to inspect the locker and found it was in fine working condition, also this locker is open 24 hour a day, I’ve tried everything calling, but get cut off from customer service, trying to do all the right things to their website and their website is absolutely useless compared to someone like DHL. UPS are not in the same league as DHL. Still no updates after2 days weather it will be delivered. In fact I can’t be bothered writing anymore as this company don’t even deserve any more of my time, but basically my comments are the same as all the other comments which are negative on here