Ordered 2 items from Musicstore Professional in Germany who elect to use UPS, not my choice. Package 1 received by UPS on 14th Nov so far import scanned 7 times and still stuck in Stanford Le Hope. Seller can't tell me why or when it will be delivered cited "system issues" at UPS. Waste of time even trying to get info from UPS. Package 2 recieved by UPS on 15th Nov, delivered 18th Nov (outwith their stated time window). ?????? UPS are the most useless, customer unfreindly, outfit on the planet. I wouldn't trust them to supervise a chimpanzees tea party. NEVER USE THEM and avoid purchasing from sellers who do.