Paid for a shipment on their website, was charged the amount stated and dropped package off to drop off location, item collected and delivered. Fast forward 2 days, checked my bank account and they'd taken an additional £26 off me without my authorisation or knowledge. Contacted bank, reported it as fraudulent, they cancelled my card and are refunding the money and investigating it. Don't trust this company, it's a disgrace they'll just take more money off your card without telling you, which could knock you overdrawn and cause you bank fees. Absolutely disgusted with this behaviour from such a huge company. 🤬🤬🤬