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Randy
Tracking said delivery would be between 10:45 and 1:45, so I planned my day around that. At 11 am the map showed the truck about a mile south of my house, so I assumed my delivery would be shortly. Then it showed the truck icon right on my street, so I'm sure delivery is imminent. Next time I check the map the truck is back south of my house, further away than it was before. Site says delivery time had changed to "before 9 pm." Now we're past 1:45, so I check the map again and it shows the truck is back on my street, so I'm looking out the window waiting. Next time I check it the truck icon is 3 miles north of my house and the delivery time is changed to "before 7 pm." Then the truck logo is a mile west of my house, then back on my street, then two miles north again. Package was finally delivered at 7:30 pm. My local UPS store said that might have been because they wanted to deliver first to businesses that closed at 5, but most of the places I saw the truck were in residential neighborhoods. Why can't the truck just deliver in a straight line? Seems like it would save time and fuel instead of being -- literally -- all over the map. Would never use UPS as a shipper but as a recipient I have no choice.
1 month ago
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UPS has a 1.2 average rating from 2,256 reviews