UPS has been an absolute disaster. I paid extra for next-day delivery, and now it’s been two full weeks — no package, no real explanation, just a black hole of incompetence. Their tracking system is useless, their customer service is a joke, and their automated messages are as helpful as a paper umbrella in a hurricane. This isn’t just bad service — it’s misleading, dishonest, and deeply disrespectful to customers. UPS promises speed and reliability, but what they actually deliver is frustration, lies, and radio silence. I feel scammed. I wouldn’t trust this company to deliver a pizza, let alone an important package. Use literally any other service if you care about your time, money, or sanity.