UPS tricked me. My package was marked as “delivered,” but I never received it — no call, no notice, nothing. I’ve contacted them multiple times since December 2024. They just say an investigation was started, then never follow up. No refund, no answers. Now it’s May 2025, and it’s too late for my bank to help.
It feels like their system is designed to stall and avoid responsibility. This is not customer service — it’s a failure.
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