The word experience ever, sent a package, they charged me 14.00, package was never delivered stating the mailing address does not exist when it does exist and I have the letter with the address sent by the company. The package contained important documents and had a deadline to be delivered. Called the store 5 days in a row, no answer, left message requesting a call back, never got a call back. Finally called the main office, a manager promised the package was going to be sent to me in 2 days, I never got it, a rep from the store name George said the package was with them and I had to go to pick it up, after never being delivered, did not want to refund my money, the manager never spoke to me, HORRIBLE SERVICE, THE WORST EVER, FEDEX moving forward. This is the store in Culebra Rd. San Antonio, TX.