I bought a Vax Blade 2 max in December 2019. At £199 it was not cheap. After 16 months of very light use (2 bedroom carpets vacuumed once a week and all hair etc removed from the brush after every use) it has broken! A lot of noise and a burning smell came from the floorhead, then lots of tiny ball bearings fell out of it. On opening it up it is clearly engineered very poorly, so poorly in fact that I would suggest it is designed to fail prematurely. So I contact Vax to claim on my 3 year warranty, only to be told that “functional parts that suffer premature failure after 12 months are not covered” but I can buy a new head for just £24.99. Needless to say I will never in my life buy another Vax product and its back to Dyson for me.
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