Tried without success to speak to customer services on the phone re: a warranty issue with the battery not charging. Was left hanging on for a long time. I don't suppose Vax will be contributing to my phone bill. I tried to get service online, which was equally as useless and dire. With the experience I've had thus far, I will steer clear of this company in future. I'm also thinking that the guarantees I have in place are worthless. I'll buy a Shark appliance next time.
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