We have two cordless hoovers and the batteries on both hoovers have failed, will not recharge. We phoned vax and we were told that they know they have a problem with their batteries. He then said we could purchase two new batteries for £70 each. Why would we want to purchase batteries that vax know they have problems with. We declined and won’t be buying another Hoover from vax. Very disappointed customer. It’s a pity vax didn’t tell us that they knew about the issue with their batteries before we purchased two hoovers at the cost of over £300.
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