Marbobz
Bought a VAX Blade 4 and Glide Package. Rather disappointed with performance of the Blade 4. The 45 minute runtime claim is more a play on words because this is done without the motorised head (carpet sweeper) but they emphasise that it's in "boost mode". Great for solid floors but for anyone who needs to vacuum their carpet properly then there is not even 10 minutes of carpet sweeping and boost mode available. There isn't enough "suck" to accompany the motorised head operation in standard mode. To conclude, it's not a replacement for a corded vacuum cleaner and you'll most likely end up waiting 3hrs for a recharge between jobs! When this was put to "Customer Service" (via chat), all they wanted to do was refund the lot when I argued for an extra battery rather than find a way to suit both sides. -I was expertly fobbed off! We are now faced with buying second battery at a horrendous price when perhaps 2 should have been supplied in the first place. All just to get the thing to perform as half as well as our corded vac. Its like buying a car and finding out that the passenger headlight or windscreen wiper is at extra cost! :( It is the second product I've bought from VAX that has been disappointing; the first being a carpet cleaner so heavy that it's handle broke through normal pushing and pulling use (not lifting). Very slippery customer service people
4 years ago
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VaxUK has a 1.7 average rating from 199 reviews

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