Tried to order online contact lenses with vision express as the last time I went to Specsavers they messed up my order and it took almost 8 weeks for them to arrive (ridiculous). The vision express online system needs to be fixed for new customers to have to automatically upload their prescriptions, rather than wait a few days (thinking it's on its way) and then get an email saying you need to email the prescription over to them. What is the point in having to put in my eye test details and dates if they can't contact my last optician to get my prescription? Anyway my original order got cancelled as I had unbeknown to me tried to buy the wrong contact lenses and they wouldn't just transfer the details to the right prescription, or just add the prescription I had emailed over to my online profile. I had to re-order, wait for them to email me again on another few days, then email them back the prescription. This process could be far easier if they just asked for it to be uploaded when I'd originally ordered.