I had an eye test appointment today and I was extremely pleased with all aspects of my visit to the West Quay store in Southampton. So to give credit to where credit is due I give this review. Firstly I was seen by Adam, a polite, happy, charming and professional person, his energetic happy optimism shone through and he made me feel at ease and cheerful. Secondly I saw the optician Jason, what a wonderful, happy cheerful, friendly personality he has, he went through all my questions with ease and simplicity, what a lovely man. He treated me with care, consideration for my age, never once telling me my symptoms were because of my age! I cannot recommend him more highly, I felt like I had known him for years, what a pleasant gentleman. Lastly I was helped by James, who was very efficient and considerate. I have to say I was considering changing opticians because of previous visits, but have decide to stay with Vision Express solely because of todays treatment, I hope you will recognize the capabilities of these young men and reward them for being so nice and for their professionalism. It makes a pleasant change to be treated as a person, not an object, so please don't change them.