Purchased gucci glasses 2 months later nose pad came off took them to vision express who changed with there normal nose pad, I asked for a gucci one because my glasses are gucci , was told they only have there own ! So I have 1 gucci and 1 vision express one both different , called customer service to complain about putting there own one on and why should I pay for expensive glasses for Them to put a cheap nose pad on , if so I would have bought a cheaper pair ! 2 weeks later customer service still seeing if they can get gucci one ! I won’t be using this company again !! You don’t buy an expensive item to have cheap items added to it !! Avoid these rip off company .. I have spoken with Nathan in your customer service and 1 month later I am still waiting to hear if I can get the original gucci nose pads and not your own branded one , this is a trading standard issue because you make customers believe that they will be replaced with the same not the cheap nasty ones your company supplies ! So you reply saying contact us and yes I did and 1 month later still waiting !! Nathan must be a very good customer service agent !