As one of the earliest customers I can safely say that this Branch (Brent Cross) and the business as a whole that was at one time a place of excellence, has progressively deteriorated beyond belief. Seems solely focused on selling effort but failing to deliver, and miserably so. Most of the staff seems to be lacking training, are clueless and abrupt if you are lucky to access them. This is no longer a fit place for me prescription glasses … my eyes are too precious to me. So after nearly thirty years it’s curtains!
2 months ago
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