Inexperience staff*..... three different information given from three different staff* ie: " If you have your glass reglazed and your flame get damage....You will not be able to have it replaced..and..that is the risk of having your glass reglazed "....then...told by different staff that yes, I will have it replaced the value of amount paid ....then two different prices told by two different staff....yet..somehow they manage to make me feel stupid for their incompetent. Were going to have the second pair done..but..decided to do business somewhere else... No thank to Vision express*