Didn’t sent off to be developed! When I contacted them they said they were waiting for me to call in and select final options. I had to remind them that I had been in and updated my order 10 days ago! They apologised but it didn’t get better! They made and excuse that the lab couldn’t do alterations for some reason! But WHY didn’t they contact me and explain instead of waiting for me to call two weeks later! It’s now over a month since and still waiting one pair turned up other hasn’t! It’s a 60 mile round trip for us and so far we have travelled over hundred miles and still without glasses!