Visited the Colchester store today 13/06/2020 to 1st get my glasses that were sent to me during the lockdown adjusted and sort out some lenses for some frames that I had purchased and to order a new pair of sunglasses. I cannot praise the young man that helped me with everything, I hadn’t realised that he was the young man that sorted out my glasses that had the incorrect lens put in, he not only remembered me , he also knew that I didn’t like the coating put on the lenses and remembered the problems I had. Today he adjusted my glasses, sorted out lenses and found me a fantastic pair of sunglasses all with 1st class professionalism. The chap should be commended as I can be very awkward especially with glasses. Thank you very much for such fantastic service. The chaps name Bradley