Have to leave my review here since it is not intuitive how to leave a review on the website. I just bought two of the Cashmere Merino Classic V Neck Cardigans, hard to find in the stores, at least where I live in the U.S., and I think they will become my two favorite spring sweaters! Cozy and warm, they fit great, even though I bought two different sizes (one small, one extra small). I normally wear a size small, but since one reviewer wrote that they are a little roomy, I took a chance on an extra small since I am small-chested, and it fits just as well as the size small. I have not had to deal with returns or customer service, so I cannot comment on that. I also haven't had to wash them yet, but was pleasantly surprised to learn that these are actually washable in a machine. I will probably wash mine by hand in a sink, but the fact that they don't have to be dry-cleaned is a huge plus. These will be great for cool spring weather where I want to stay warm but don't want to wear a coat. The colors are nice, and I plan to buy more!