Hi, I had been given a present by my ill mother in law, but present was too small. I asked for an exchange, but they said it should have been done by 6th January. V sad, as i have bought loads from Woolovers and have always been very pleased. I understand a refund not acceptable, but NOT TO AGREE to exchange for a bigger size.... very poor. WATCH OUT future buyers, incase it happens to you.
2 years ago
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