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Anonymous
I brought a lambswool cardigan from Woolovers a year ago pleased with size and fit. However over the last two or three months the cardigan has shrunk smaller and smaller, now it no longer fits me. I followed washing instructions so can't understand why this has happened. I phoned customer services to ask what could be done. They told me that couldn't help as my complaint fell outside their six month return policy. I think a jumper like this should have lasted me for years, so very disappointed with the companies attitude. Will not be using them again.
1 year ago
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Woolovers has a 2.2 average rating from 124 reviews