I bought a jumper for my mother which she was not happy with returned it and after not hearing back after a few weeks I contacted the company and was told they had received it and would get my refund in 7-10 days . When I next checked after over 1 week with no refund I got a very rude and aggressive man who accused me of lying and accused me of not returning the item . I have never been treated in such an offensive manner by anyone and would recommend not using a company that would treat anyone like this. I have not yet received a refund it is now 26 days since I was billed