On April 3rd 2024 I ordered four books from WOB. I noticed on the website that if you order four books the fourth one was free. I emailed them to inquire about their policy regarding this. After waiting for a significant amount of time they finally responded only to say to give them the order number. Well, I not only gave them the order number but listed the books and the price of each book. The upshot is that they never responded, I'm still waiting. I think that the offer was a come-on, a lure an enticement. I may be naive and ingenuous but they aren't they knew exactly what they were doing. This company was bought by an equity firm that's only purpose and priority is to make money not to insure the satisfaction of its customers. They are disingenuous. I contacted my bank and intend to dispute the $38.15. I will probably lose so my only recourse is to unsubscribe. I got ripped off, scammed. Caveat Emptor. I didn't get any receipt from them since they obviously never shipped the books. So no proof.