packaging, front was damaged on arrival. Had to return it - sent it back Dec 18th, they received it Dec 20th. Realised in Jan that they'd not bothered to send my refund. Had to get in touch with them to do so - 3 times I asked for a refund, 3 times they assured me they'd sent it, and 3 times my refund never appeared. Had to ask eBay to step in & sort it out. I don't like being lied to - will never order from them again.