I have ordered the big baby book of w sears. Condition was listed 'very good'. When it arrived i could see that book was in a shockingly poor condition. Dirty, cover page torn. With big library stamps inside that it was discarded. Also prices as 80 p marked by biro. I had to wash my hand after throwing the book into the bin. I have contacted customer service of wob and asked for a refund. They never replied. So very bad impression of this company all in all....