Absolutely appalling and discourteous service Absolutely appalling service. My order was placed 16 December and has - apparently - been making's journey its from Liverpool to Nottingham since 17 December. Emailing the company with all the details of the order gets an automated reply asking for all the order details. ~ Sending the order details again gets yet another gets an automated reply asking for all the order details. I note they just happen to have a 13p per minute phone line - wondering if that's the scam. Referring to Martin Lewis Order number is 3411107 ..