Beware: this company will charge you without you creating an account and there is NO way to stop the fraudulent charges. For the last 6 or so years I have been charged for monthly subscriptions to Now TV (one £9.99 and one £5). Problem is I've never signed up to NOW TV - I never heard of them and didn't even know they existed until this happened. I definitely don't even have an account with them! I've reported this to my bank and they've cancelled my card THREE times, but Now TV does the subs in such a way that after a month they can start charging you again. The bank says they can't do anything about that and I have to talk to NOW TV. Problem is YOU CAN'T ACTUALLY TALK TO NOW TV. Try it - it's just a chat bot, no humans. No phone number, no email and no humans on the other end of the chat. Even their complaints procedure takes you in a circle and requires an account - which I'm not going to create as then they will claim I have an account with them (eye roll). The bank got me refunded a few times early on but they made clear they can't keep doing this and I need to stop this. This is really adding up and there's no way to stop it. Zero stars.