I started shopping at shein 4 months ago and I was pleasantly surprised at the quality of the goods, the price, and the quick delivery. I see several comments here on how they are a scam but so far, they have been very professional compared to other Chinese online merchants that I have ordered from. I liked their way of doing business that I started buying more and more from them (about one order a week), until recently. There have been serious shipping issues on my last few orders all made in early November with no resolution despite some amazing client service reps who tried to help, but I still haven’t received anything. This has caused me to refrain from making any more purchases from shein. Although I’ve been a top fan of shein prior to these shipping problems, it pains me to have to give them 3 stars for these recent shipping delays. I’ll come back to rate them better once the backlog is cleared to my satisfaction.