My ordered was placed and paid for via Pay Pal. Product was sent but was returned to sender. This was the notice/email I received from Shein. Contacted customer service with a reply of "no answer" someone will get back to you. Reached out to Pay Pal regarding the missing item, Pay Pal response "merchant said they sent merchandise" so we believe them, no claim. Shein is a big cover up for fraud. Granted my purchase was only $41 BUT imagine that multiplied by 1000'S and you don't know you're dealing with a foreign vendor until it's too late. Avoid them at all costs.