Avoid at All Costs!
I'm extremely disappointed with the service I received from this company. The customer service team is virtually non-existent. I've tried calling multiple times, only to be cut off mid-conversation or left waiting for hours on hold with no resolution.
When my package was delivered to completely the wrong address (in a different area!!!), I provided ample evidence to support my claim, but the team showed no interest in helping me resolve the issue. They kept asking for additional information, only to request something else after I'd provided it. It was like they had no intention of assisting me.
To make matters worse, they refused to refund me for items that were never delivered. The complete disregard for customer satisfaction is staggering. I would strongly advise anyone considering doing business with this company to think twice. Avoid them at all costs!