I wanted to return an item that was wrongly sent, I was told to go on the website to sort the returns, I couldn't work out what I was supposed to do so I decided to contact them, you don't get a phone number all you get is a chat line called Expert squad, I was told to talk to someone online I had to pay £1 but it was supposed to be refunded, I have just been online to my account and Expert Squad has no only taken£1 they have also taken £35, I don't believe what's happened.
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