Xristina
A lot of choice and OK price BUT if something goes wrong, it will be your problem. Their customer service is real bad. I received a damaged item. First, had to talk with their stupid bot computer. Then I was finally able to submit a ticket. They answered me in a random foreign language that they are having festival and marked my ticked as solved. I contacted them again. The contact person Zoé said she cant help me and will send another colleague. So then I had to explain for the 3th time my problem. Some weeks later, still no solution or anything. Very frustrating to deal with company's that only focus on selling but don't offer any quality or guarantee any service afterwards.
4 years ago
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Shein has a 2.0 average rating from 1,431 reviews

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